None of our users go it alone, and if you believe your score is inaccurate, we work with you to make it right. We offer a simple and fast corrections process that is equally open to customers and non-customers, in accordance with the US Chamber of Commerce guidelines. We encourage users to validate and make adjustments as needed.
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Corrections
How to update your Digital Footprint
Here’s the step-by-step process:
STEP 1
Log in to your account
- If you do not have an account, you can sign up for a free one here.
- Once you’ve signed up, claim your Scorecard.
STEP 2
Navigate to the IP address or domain you’d like to refute, then select the items in the check box.
STEP 3
Click the “Remove” text on the top right. You should then see the "Remove assets" dialog:
Fill in the dialog and click the “Remove” button.
How to resolve an issue finding
Here’s the step-by-step process: